Spa Policies
At Oriental Massage Wellness our guests always come first. We are committed to ensuring that your spa experience is enjoyable and relaxing. Our policies have been set to be fair and transparent, to guarantee your ultimate satisfaction.
Customer Pricing Notice
Our stated pricing advertised is for CASH sales. At the time of checkout, you will be presented with a choice between the discounted CASH price or the price for using any other form of payment, including a credit or debit card, which will reflect the additional cost of the non-cash transaction. You may choose either form of payment at the time of checkout. We accept Visa, MasterCard, Discover and American Express.
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Gratuities are not included. Cash gratuities are appreciated.
Privacy Policy
Your Data Is Secure
Cancelation Policy
At Oriental Massage Wellness we understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few of the reasons why one might consider canceling an appointment. In our desire to be effective and fair to all of our clients, and out of consideration for our therapists’ time, we have adopted the following policies: - In most cases, a 24-hour advance notice is required when canceling an individual appointment. This allows the opportunity for someone else to avail themselves of our services. - If you are unable to give us the minimum 24-hours advance notice, you will be charged the $20 of what would have been your treatment fee. At our discretion this charge will be either automatically deducted from the outstanding balance or gift certificate; otherwise, it must be paid in full prior to your next treatment. Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment, and future service will be denied until payment is made. Out of respect and consideration to your therapist and other customers: Please plan accordingly in order to be on time.